ADPE Technican at Exelis
Information Technology and Services | Harrisburg, Pennsylvania Area, US
Specialties: Desktop Support, Server Administration, Hardware Support, Active Directory, Google Apps Management, Citrix Administration, VPN Administration, Juniper, Microsoft Office, Lotus Notes, BMC Remedy, HP OpenView, Web Strategy Consulting, Networking, Wide Range Software Support, Helpdesk Analyst, and much more.
Mar
2011 - Present
ADPE Technican, Desktop Support / Exelis
Leading a team of 3 other professionals. Provide professional laptop/desktop support and customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Install, troubleshoot, configure and repair software issues for Windows XP, Windows Vista, and Microsoft Office 2003-2007. Troubleshoot and resolve network connectivity issues at the desktop level. Join PC's to the local Domains as required. Configure local PC connections to network printers. Perform custom TCP/IP configurations of desktops as required.
Feb
2009 - Present
Director of Information Technology / Hairbrained
Hairbrained is a growing social network of over 15,000+ members. Provide brand development, technical support, website strategy, and website development.
Jul
2007 - Present
Web Strategy Specialist / justinlosh.com
To provide valuable services to both; companies, and individuals regarding current and emerging web technologies. Offering clients a strategic way of implementing a website, intranet to consulting on social networking. While increasing business in a cost efficient manner.
May
2010 -
Mar
2011
Helpdesk Analyst / Technisource
To provide support for over 30 clients, including; Desktop support, Server Administration, User Security, and much more. My experience is with BMC Remedy, HP Openview, Microsoft Office Suite, Citrix, Juniper VPN, Remote Desktop, and much more.
Jun
2006 -
Mar
2011
Desktop Support / U-Turn Salon
Maintaining PC and MAC computers, managing computer peripherals, managing and maintaining the company's web presence on an on call basis.
Mar
2010 -
May
2010
Resident Computer Technician / Staples
To deliver exceptional customer service, while helping with computer and technical issues;Completing all technician work on all computers, such as; Data Transfers, Virus Removals, PC Tuneups, Card Installations, Software Installations.
Mar
2007 -
Jan
2010
Partner / NetworkTwo
To create exciting and entertaining experiences on the internet. With our wide variety of skills from design to programming and business we ensure that all our projects are well built and at the forefront of technology.
-
2005
-
2008
Lebanon County Career & Technology Center
Certificate
in
Industrial Machine Technology
-
2004
-
2008
Palmyra Area High School
High School Diploma
in
General